Quickly Identify And Correct Issues
Our solution is the add-on module for FlexRFP known as ‘Supplier Corrective Action Reporting (SCAR)’. This module makes it possible to quickly identify, track, report on, and correct issues. Anyone can report an incident as soon as it’s discovered and start the tracking and resolution process immediately, regardless if you’re the buyer, receiver at the warehouse, or even the engineer who discovers a faulty component.
One of the biggest issues with tracking supplier incidences in email is that the various people involved in the process can accidentally forget about it. With FlexRFP™ SCAR all parties are reminded via email when things fall behind or remain untouched.
Another advantage is that you get to define the data requirements for SCAR templates – both internally and externally ensuring that the process is tailored to your specific needs.
Review of EC’s SCAR Module:
We selected EC Sourcing to facilitate our purchased services and capital equipment bidding processes. Since implementation over 4 years ago,we’ve had great success using the solution to generate savings and leverage the automated web-based platform to increase visibility and cross functional team participation, improve bid process cycle time and overall organization to provide a more formal straightforward bidding process. We have found the solution to be easy for all parties with high vendor participation. We have used the solution to negotiate small buys and extremely large capital purchases with success on all levels. Lastly, EC Sourcing Group has provided a high level of support both on technical matters and strategic sourcing strategy.Ken Macon
Your software is great! I have been involved in many of these (e-Sourcing negotiations) and in fact just finished one last week for Schering Plough. Your software is much less complicated and more user-friendly than any of the other ones I have used.Jean Labanowski
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Schedule a demo to see how easy it is to document and resolve supplier issues.