There are dozens of factors that can impact the implementation of a new sourcing solution.
In my experience, one is key to your success.
All the features and functionality in the world will not be effective if your team doesn’t know how to use it, or if it is too complicated to implement.
I don’t know if there is one universal truth when it comes to training, but I do know that people care first about what they will use each day.
In my career, I have been the lead speaker at over one hundred events, seminars and webinars.
I can assure you that the questions people ask start with: “I’m working on or I have this issue, or can you help me with…?”
People get excited about solutions that will make them more productive or eliminate nagging issues.
They want to see what has worked in real situations.
Does anyone really want to trade one set of software issues for a new set?
Of course not.
People prefer one-on-one training, so they can ask those questions that will make their jobs easier.
You may be thinking, we have a large organization and we don’t have the time for this approach.
Recently, we set up training for 20 members of a team that would be launching and/or supporting RFX events.
If all 20 were launching new events at the same time it could be a challenge to train each one individually.
The most interesting part of the process is that in the first 60 days less than half of the team were starting new events.
The training was completed as designed and the rest of the team members are scheduled based on upcoming events.
If a system hasn’t delivered the expected benefits it is most likely because the training wasn’t effective, or it is too complex to administer.
Poor training is much more likely to be the reason then functionality.
Can I make a suggestion?
When you check references, ask specific questions about the training methods employed. I am confident you will be glad you did.
Ask better questions, make changes and 2018 will be your best year ever.
Action Step: If you are uncertain where to start the process of change, a procurement professional like myself can provide guidance and expertise to help your organization achieve the results you want.
If you want to go explore this topic in greater detail, please contact me. I invite you to request 30-minute discovery conversation. In my experience the next step will be apparent at the end of the call. I never assume that what I have to offer will be right for everyone, so don’t expect a sales pitch. You can reach me at 973-936-9672.
If you would like to know more ways to reduce costs without changing the way you do business, simply give me a call or send me an email with your contact information and the best time to reach you.
You Won’t Drift to Success©
Commit to taking the next step.
Until Next Time, I Wish You Great Success in Your Business and in Your Life